Overview

eir evo talent are currently seeking applications for a ServiceNow Architect.This is a permanent full-time position that can be based in either Ireland offering an opportunity to play a key role in shaping and delivering enterprise-wide ServiceNow solutions.

Key Responsibilities

  • Define, maintain, and evolve the overall ServiceNow platform architecture
  • Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB)
  • Architect and oversee the delivery of a robust reporting and analytics framework using Performance Analytics, Reporting and Dashboards
  • Collaborate with stakeholders to gather requirements and translate them into scalable, enterprise-grade solutions
  • Ensure adherence to platform governance, security and performance best practices
  • Design and manage integrations with third-party systems (e.g. monitoring, HR, finance systems)
  • Define a strategic roadmap for adoption of additional modules such as ITOM, ITBM, HRSD and CSM
  • Provide technical leadership, guidance, and mentorship to ServiceNow developers and administrators
  • Conduct architectural reviews and ensure alignment with broader enterprise IT strategy
  • Stay current with ServiceNow releases and recommend adoption and enhancement strategies

Required Skills & Experience

  • Proven experience as a ServiceNow Architect within enterprise environments
  • Strong understanding of ServiceNow platform capabilities, architecture and limitations
  • Extensive experience with ITSM processes and ServiceNow modules
  • Expertise in ServiceNow reporting tools, including Performance Analytics, Scheduled Reports, and Dashboards
  • Strong knowledge of JavaScript, Glide scripting, Flow Designer and IntegrationHub
  • Experience with CMDB design, data modelling and service mapping
  • Strong stakeholder engagement and communication skills across technical and business teams

Certifications (Preferred / Highly Desirable)

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Technical Architect (CTA) – highly desirable

About the Role This is an excellent opportunity for an experienced ServiceNow professional to take ownership of enterprise architecture and drive the evolution of a strategic platform within a dynamic and forward-thinking environment.

For more information please apply here or contact Harleen Tora/ harleen(dot)tora(at)eirevo(dot)ie

Ref: EET7637

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
  
eir business talent, eir business and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir business talent, eir business and our clients apply all relevant Data Protection laws when processing your Personal Data.
  
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