Overview
eir business talent are currently inviting applications for a Program Manager role. This is a initial 12-month contract Role. The role is based in Dublin and requires full-time onsite attendance, five days per week.
The Vendor Management is responsible for all up performance, relationship and risk management with the Strategic IT outsourcing partners. The Vendor Management will be responsible for one or more IT strategic outsourcing partner relationships. Overall, the successful candidate will ensure that the organization achieves its objectives by developing strong relationships with our outsourcing partners.
Your Role
• Accountable and responsible for implementing governance process frameworks for the management of the strategic / key partners
• Responsible for developing and directing the relationships with one or more strategic / key (high-spend, high-value, and high-dependence) partners
• Develop with the operations, SCM and architecture teams annual account / partner engagement plans
• Responsible for Invoicing activity and quarterly reporting of vendor spend for the portfolio.
• Responsible to act as the point of contact for escalation and arbitration for relationship issues and if all other avenues of supplier management fail, operational problems
• Responsible for systematic tracking of external supplier-related risks
• Consult with the Supply Chain Management team to drive partner selection, contract negotiation and overall partner management activities
• Monitor the performance of the partners (innovation, collaboration and impact on business performance etc.) and drive continuous improvement of these performance metrics
• Lead the delivery of focused programs ensuring the delivery of contractual commitments
• Consult with Global Supply Management for all contract-related financial management and tender activities, to include developing and negotiating contract terms, conditions, modifications, penalties and incentives, while working with key stakeholders to ensure that their requirements are met
Your Background
The Vendor Management will be an overall effective relationship manager and communicator. You will be able to conceptualize, plan, document and communicate effectively. The qualified candidate will possess energy, the ability to problem solve, and help lead change. The successful candidate for this position will have the following experiences and expertise:
• 10+ years relevant work experience
• Bachelor’s degree in computer science/engineering or information systems or good tertiary level educational achievement. Masters preferred.
• Strong relationship and interpersonal skills to be applied in working with partners across the entire contract life cycle
• Understanding of the IT technology and services service delivered by the suppliers
• Strong knowledge of global outsourcing partners, its market, its competitors and market trends
• Understanding of best practices and the methodologies and processes used for this category of IT supplier /partner
• Understanding of internal decision making and the decision making that occurs among partners
• Strong ability to communicate with the business to understand requirements, expectations and value measures
• Knowledge of market trends in contract and pricing models, service delivery and performance management, and innovations
• Experience in managing outsourcing budgets and exposure to contract financial management
• Qualification in and real life experience with the implementation of ITIL in a large IT environment
For more information please apply here or contact Harleen Tora/ harleen(dot)tora(at)eirbusiness(dot)ie
Ref: EET7957
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
eir business talent, eir business and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir business talent, eir business and our clients apply all relevant Data Protection laws when processing your Personal Data.
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