Overview

eir Business talent is looking for a Junior Business Analyst (IT & Grants Systems Support). The role is based in Dublin and operates on a hybrid model, requiring two days onsite and three days remote each week.

The role supports the BIM SmartSimple grant management system, combining business analysis, L1/L2 application support, data migration and reporting across both the legacy (Fluent) and SmartSimple platforms.
You will report to the BIM IT Officer – Grants and play a key role in supporting grant scheme delivery and system improvements.

Key Responsibilities

Application Support (L1 & L2)
• Provide first- and second-line support for SmartSimple users
• Troubleshoot and resolve system issues
• Manage support tickets and ensure SLA compliance
• Support onboarding, training, and documentation
Grants Configuration & Testing
• Assist in configuring and deploying grant schemes
• Participate in UAT and system rollouts
Data Migration Support
• Support migration of EMFAF 2024 data from Fluent to SmartSimple
• Assist with data validation, reconciliation and testing
Business Analysis
• Gather and document business requirements
• Analyse processes and recommend improvements
• Act as a liaison between users and technical teams
Reporting & Power BI
• Support the development of Power BI dashboards and reports
• Assist with data accuracy and reporting validation

What We’re Looking For

  • 1–3 years’ experience in a Business Analyst or IT support role
  • Degree in IT, Computer Science, Finance, Project Management, or a related field
  • Experience with L1/L2 application support
  • Exposure to SmartSimple or similar grant management systems (desirable)
  • Experience in data migration projects
  • Knowledge of Power BI
  • Strong communication and stakeholder management skills

Key Deliverables

  • Efficient IT helpdesk support for SmartSimple users
  • Configured and tested grant schemes
  • High-quality documentation and test scripts
  • Successful support of data migration activities
  • Power BI reporting and dashboard support

Candidates should hold appropriate RTWs for Ireland, i.e. Stamp 1G (spousal), Stamp 4 or an Irish/British/EU passport.
For more information, please apply here or contact [email protected]

Ref: EET8081
 

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
  
eir business talent, eir business and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir business talent, eir business and our clients apply all relevant Data Protection laws when processing your Personal Data.
  
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