Overview

Cloud Analyst – Microsoft Azure & Oracle Cloud Infrastructure (OCI) 

  • Fully Remote or Hybrid
  • Contract with our Cork based client.
  • Immediate start, so you should be available soon
  • You should also be already eligible to work long term in Ireland, EU or UK.

 
 
Role Overview
The Cloud Analyst (Contractor) provides hands‑on operational support across Azure and OCI environments, supporting business‑as‑usual cloud operations, governance controls, monitoring, identity management, and cloud service readiness.
 
The role bridges the gap between junior operational support and senior cloud engineering, taking ownership of day‑to‑day cloud operational tasks, proactive issue identification, and cross‑team coordination, while working within established cloud standards, security controls, and operating models.
 
 
Required Experience & Skills
 
Essential

  • Hands‑on experience supporting Azure in an operational environment.
  • Working knowledge of Oracle Cloud Infrastructure (OCI)
  • Strong understanding of:
    • Cloud monitoring and alerting
    • RBAC and identity management concepts
  • Ability to independently triage and resolve common cloud operational issues.
  • Strong analytical and troubleshooting skills.
  • Clear written and verbal communication.

Desirable

  • Experience working in regulated or enterprise environments.
  • Exposure to backup, DR, or business continuity operations.
  • Familiarity with CMDB processes and asset governance.
  • Cloud certifications (Azure or OCI) – not mandatory for contract roles.

 
Key Responsibilities
 

  1. Cloud Operations & Monitoring
  • Proactively monitor Azure and OCI environments using enterprise monitoring and alerting platforms.
  • Investigate and triage alerts related to performance, availability, capacity, and user/service errors.
  • Perform first‑ and second‑line analysis before escalation to senior engineers or vendors.
  • Validate remediation actions and confirm service recovery.
  1. Azure & OCI Platform Support
  • Support operational management of cloud resources including:
    • Virtual machines and platform services
    • Resource groups, compartments, and subscriptions
    • Networking and connectivity dependencies (at operational level)
  • Perform routine cloud hygiene activities (resource validation, tagging checks, lifecycle reviews).
  • Assist with onboarding new workloads into Azure and OCI under existing standards.
  1. Identity & Access Management (IAM)
  • Process and review IAM requests across Azure and OCI:
    • Role‑based access control (RBAC)
    • Privileged Identity Management (PIM) requests
    • Admin consent reviews
  • Ensure access aligns with least‑privilege principles and operational policy.
  • Maintain audit‑ready records of access approvals and changes.
  1. CMDB & Cloud Asset Governance
  • Maintain accuracy of cloud assets in the CMDB.
  • Reconcile cloud resources against CMDB records and identify discrepancies.
  • Support decommissioning activities and ensure records are updated correctly.
  • Work with service owners to confirm ownership and lifecycle status.
  1. Backup, Recovery & DR Operational Support
  • Monitor backup and recovery job reports for cloud and hybrid workloads.
  • Identify failed or degraded backup jobs and coordinate follow‑up actions.
  • Support DR readiness activities by validating backup coverage and recovery data.
  • Assist with DR testing activities from an operational and evidence perspective.
  1. Service Management & BAU Delivery
  • Work within ServiceNow (or equivalent ITSM tool) to manage cloud‑related incidents, requests, and changes.
  • Support change implementation activities under CAB‑approved processes.
  • Provide clear operational updates to stakeholders and cloud leadership.
  • Contribute to continuous improvement of Cloud Ops processes.
  1. Documentation & Reporting
  • Maintain operational documentation, runbooks, and procedures.
  • Produce regular operational reports covering:
    • Cloud health and exceptions
    • IAM activity
    • Backup and DR visibility
  • Provide input into audits and compliance reviews as required.

 
 
(Additional information is available on successful application)
 
If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please apply or contact Chris(dot)Byrne(at)eirbusiness(dot)ie including your CV.
 
Ref: EBT7823
 

  
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
  
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